Last Update: May 25, 2018
- Information Collection
You can generally visit our Site without revealing any personally identifiable information about yourself. However, when you register for an account or otherwise use certain services and functionality of the Site and Apps, we may collect or receive information that includes:
- Registration data, such as your name, e-mail address, contact information, and password;
- Information and other material you provide POP through questionnaires, exercises, journals and other means;
- Information we generate in providing you services, such as goals, action plans and progress; and
- Usage information, such as IP address, browser type, operating system, pages visited, and the time and date of the visit.
Our third-party payment processors may collect your payment information for billing purposes. We may receive your name, email address and billing address from our third-party payment processors but we do not collect your payment information directly or store such billing information on our servers.
- Information Use
We may use your personally identifiable information
- To register you to use our services and to provide our services to you,
- To contact you to deliver certain services or information you have requested,
- To verify your authority to enter our Site and Apps,
- To improve the content and general administration of the Site, Apps and our services
- To provide you with notices regarding our services, and
- For internal purposes, such as measuring performance and technical purposes.
As part of our services, you may elect to “share” certain of your non-public or personally identifiable information with specific persons. If you elect to share your non-public or personally identifiable information with specific persons, we will ask for that third party’s email address and we will only use their email address to send them or provide them with access to your non-public or personally identifiable information that you have specified.
For users in the European Union, our processing of your personally identifiable information is justified on the following legal bases: (a) the processing is necessary to perform a contract with you or take steps to enter into a contract at your request; (b) he processing is in our legitimate interests, subject to your interests and fundamental rights, and notably our legitimate interest in using applicable data to conduct and develop our business activities; or (c) you have consented to the processing.
- Children’s Privacy
POP recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. The Site and Apps are not intended for children under the age of 16. POP does not target its services or this Site or Apps to children under 16. POP does not knowingly collect personally identifiable information from children under the age of 16.
POP uses three types of cookies for the following purposes:
- Necessary Cookies – Necessary cookies are first party cookies that are essential to navigate the Site.
- Statistics Cookies – Statistics cookies collect anonymous data for statistical purposes on your use of the Site. We use information supplied by statistics cookies to help understand how you use the Site, to monitor aggregate usage and web traffic routing, and to improve and customize the Site. These cookies don’t contain personally identifiable information and are generally set by independent analytics companies.
- Preferences Cookies – These cookies are used during your visit to the Site to remember information you have entered or choices you make, and they permit us to remember your preferences for future visits.
You can manage and disable statistics cookies or preferences cookies by sending an email to firstname.lastname@example.org. If you would like to avoid cookies, your web browser may have an option that enables you to disable or not accept cookies. Note that disabling or not accepting cookies may prevent portions of the Site from functioning properly.
- Aggregate Information
The Site and our Apps may track information that will be maintained, used and disclosed in aggregate form only and will not contain your personally identifiable information. For example, aggregate information may include the total number of visitors to our Site, the number of visitors to each page of our Site or Apps, browser type, External Web Sites (defined below) linked to and IP addresses. We may analyse this data for trends and statistics in the aggregate, and we may use such aggregate information to administer the Site, track users’ movement, and gather broad demographic information for aggregate use.
If you have elected to “share” certain of your personally identifiable information with specific persons, we will email the specific information you elect with those persons that you specify. Additionally, if you purchase coaching services, we will share your name and email address with your coach.
We may provide your personally identifiable information, data generated by cookies and aggregate information to the vendors and service agencies that we may engage to assist us in providing our services to you for their use solely to provide us with such assistance.
We will not sell your personally identifiable information to any company or organization, but we may transfer your personally identifiable information to a successor entity upon a merger, consolidation or other corporate reorganization in which POP participates or to a purchaser or acquirer of all or substantially all of POP’s assets to which this Site and Apps relate.
- Retention of Information
Generally, we keep personally identifiable information only for as long as required to fulfil the purposes for which it was collected. However, in some circumstances, we may retain such information for other periods of time, for instance where we are required to do so by law or a legal process, for so long as required. In specific circumstances, we may also retain your personally identifiable information for longer periods of time corresponding to a statute of limitation, so that we have an accurate record of your dealings with us in the event of any complaints or challenges.
- Links to Third Party Sites
We employ procedural and technological measures, consistent with industry practice. Such measures are reasonably designed to help protect your personally identifiable information from loss, unauthorized access, disclosure, alteration or destruction. However, this is not a guarantee that your information may not be accessed, disclosed, altered or destroyed. By using the Site or Apps, you acknowledge that you understand and agree to assume these risks.
- Updating Personally Identifiable Information
POP provides you with the ability to review and update the registration information that you provide to us by accessing and modifying this information on your user profile page.
- International Transfer
- Your Rights and Choices
We offer you choices regarding the collection, use and sharing of your personally identifiable information and we’ll respect the choices you make. Please note that if you decide not to provide us with the personally identifiable information that we request, you may not be able to access all the features of the Site or Apps. You may exercise any of the rights described in this section below by sending an email to email@example.com. Please note that we may ask you to verify your identity before taking further action on your request.
Modifying and Deleting Your Information. You can access, update or modify the information associated with your account by logging into your account or by sending us an email at firstname.lastname@example.org to update your information. If you want us to delete your information and your account, please contact us at email@example.com with your request. We’ll take steps to delete your information as soon as we can, but some information may remain in archived/backup copies for our records or as otherwise required by law. You further have the right to ask us to correct inaccurate or incomplete information concerning you (and which you cannot update yourself within your account).
Data Access. In some jurisdictions, applicable law may entitle you to request copies of your information held by us. You may also be entitled to request copies of information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).
Withdrawing Consent and Restriction of Processing. Where you have provided your consent to the processing of your personally identifiable information by POP, you may withdraw your consent at any time by changing your account settings or by sending a communication to POP specifying which consent you are withdrawing. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal. Additionally, in some jurisdictions, applicable law may give you the right to limit the ways in which we use your personally identifiable information, in particular where (i) you contest the accuracy of your personally identifiable information; (ii) the processing is unlawful and you oppose the erasure of your personally identifiable information; (iii) we no longer need your personally identifiable information for the purposes of the processing, but you require the information for the establishment, exercise or defence of legal claims; or (iv) you have objected to the processing pursuant to your right to object to processing (below) and pending the verification whether the legitimate grounds of POP override your own.
Objection to Processing. In some jurisdictions, applicable law may entitle you to require POP not to process your personally identifiable information for certain specific purposes (including profiling) where such processing is based on legitimate interest. If you object to such processing, POP will no longer process your personally identifiable information for these purposes unless we can demonstrate compelling legitimate grounds for such processing or such processing is required for the establishment, exercise or defence of legal claims.